Hotel receptionists

Hotel receptionists register guests, assign rooms, issue keys, provide information concerning the hotel services, make room reservations, keep a record of rooms available for occupancy and present statements of charges to departing guests and receive payment.

Skill level: Semi-skilled

Review your Income

  • The majority of Hotel receptionists earn a salary between USh484,967 and USh1,789,772 per month in 2024.
  • A monthly wage for entry-level Hotel receptionists ranges from USh484,967 to USh1,489,620.
  • After gaining 5 years of work experience, their income will be between USh484,543 and USh1,500,247 per month.

Duties and tasks

  • Maintaining an inventory of rooms available for occupancy, reservations and room assignments
  • Registering arriving guests, assigning rooms, verifying customers’ credit and issuing room keys
  • Providing information regarding hotel services and services available in the community
  • Providing information about availability of accommodation and making room reservations
  • Responding to guests’ requests for housekeeping and maintenance services as well as to complaints
  • Contacting housekeeping or maintenance services when guests report problems
  • Compiling and checking guest accounts for charges using computerized or manual systems
  • Receiving and forwarding messages in person or using telephones or telephone switchboard
  • Reviewing statements of charges to departing guests and receiving payment

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